Cookie notice
1. Introduction
Transfero respects your privacy and promotes the protection of personal data, in accordance with the legal provisions set forth in the General Data Protection Law (LGPD – Law No. 13,709/2018) and the regulations issued by the National Data Protection Authority (ANPD).
We value the completeness, confidentiality, and availability of your personal data. Therefore, all personal data collection is based on values such as transparency and clarity toward data subjects.
The purpose of this Cookies Policy is to define how personal data is collected through the use of cookies, which are small information and text files generated by websites to improve your internet browsing experience. Through cookies, it is possible to offer more personalized conditions for using the Transfero website and more engaging navigation experiences for users.
Transfero makes its best efforts regarding privacy and personal data protection to comply with current regulations related to the processing of personal data collected, stored, and shared by the company.
2. What are cookies?
Cookies are small text files generated by websites and stored on your computer or mobile device through your browser. Although small, cookies can store various types of user information, such as email addresses, browsing behavior, and other data.
3. Transfero’s use of cookies
The Transfero website uses cookies for statistical purposes and to ensure secure browsing. Accordingly, the cookies used are:
Strictly necessary: essential for the proper functioning of the website and the maintenance of secure user access;
Analytics and performance: used to improve website performance and analyze user interaction with the platform. Based on this information, we are able to provide a better experience by adapting our services according to user preferences and needs identified through analysis; and
Advertising: cookies necessary to ensure a personalized experience based on the user’s interests and behavior, enabling the offer of customized commercial conditions, products, and services.
The types of cookies used by Transfero are described in more detail in the table below:
Cookie Key
Type of cookies
Expiration
Description
ga
Primary
1 year and 1 month
Cookies used by Google Analytics to maintain session status.
_ga
Primary
1 year and 1 month
Cookies associated with Google Universal Analytics, used to distinguish unique users by assigning a randomly generated identifier. Included in every page request to calculate visitor, session, and campaign data.
cf_clearance
Primary
1 year
Cookies used to keep the website secure, protecting against malicious activity, bot attacks, abuse attempts, and unauthorized access.
Transfero is not responsible for cookies added by third parties. Therefore, we recommend that users regularly clear their browsing data.
4. How to manage cookies
Website or application users can manage, disable, and/or delete cookies through their browser settings. However, blocking all types of cookies, including those considered strictly necessary, may result in limited access to certain features offered by Transfero.
To disable cookies in your browser, please visit the support pages for:
Chrome;
Safari;
Edge;
Opera;
Firefox.
5. Contact Transfero
To request information, clarification, or to exercise your rights regarding the processing of your personal data, please contact our DPO by email at privacidade@transferobank.com.br.
6. Amendments
Transfero, aware of the importance of privacy and personal data protection, continuously improves its governance practices. This Cookies Policy may be updated periodically, with notices communicated to users and personal data subjects through the website and/or application.
Last updated: November 8, 2024.